I survived
I SURVIVED my first day in Travel pod! Yahooo!!! But I am sooo knockered to the bones. My legs are all aching because of too much running.... from one agent to another. It's unbelievably tiring assisting them but then again as a coach it is my responsibility to be there for them especially during this crucial two weeks in TP. One of my agents cried while I'm giving my feedback. She wants to quit. I feel for her. I understand how to be a new hire. It is not easy and its very frustrating. But then again it's just the first day and we still have 7 days to catch up. So to my team.. keep your spirit high and AIM for the perfect CSAT! :)
Off to bed now... ohhh my poor legs... shit! Varicose veins! ;)
Off to bed now... ohhh my poor legs... shit! Varicose veins! ;)
Labels: work
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